NTT DATA Business Solutions

Learning from Experience: B2B Commerce in Manufacturing

An exclusive virtual event for the Manufacturing industry. Available on demand.

Virtual Event - On Demand

Sign up to watch an exclusive virtual event for the Manufacturing industry that will focus on improving B2B sales channels and the need to engage customers digitally.
 
The manufacturing industry faces unique customer experience (CX) challenges including how to manage complex product configurations, complex pricing, large product catalogues and how to present an optimised and personalised experience. Manufacturers are responding to such issues by automating and simplifying the full order-to-cash process and connecting B2B portals directly to their SAP ERP solution.
 
Watch this unique event where we’ll discuss these challenges and share recent examples of manufacturers rapidly introducing a B2B portal (with integration to SAP ERP) that has built resilience in their operations and redefined the buying experience.

Agenda.

  • The CX Challenges facing Manufacturers
  • Learning from Experience: A Showcase of recent B2B Commerce projects in Manufacturing
  • A Quick-to-Value B2B solution for Manufacturers running SAP
  • Q&A

What will I learn?

  • How to improve customer satisfaction
  • How to reimagine the B2B sales channel and engage customers on all digital touchpoints
  • How to digitise B2B customer interactions and deliver greater personalisation to increase revenue and conversions
  • How to reduce integration and operational costs
  • How to remove data silos and improve the use of data and analytics

Register to watch this unique event today

Please complete the form below and watch the session at your own pace