AdobeStock_1584180903

NTT DATA Business Solutions

You're Invited: Building Your First Now Assist Service Operations Agent

Where will you deploy your first ServiceNow Now Assist Agentic IT Worker?

Register interest

icon_yellow_23_Calendar-1

Time & Date

12th November 2025  |  12:00pm - 4:00pm

3.icon_09_Location-01

Location

NTT DATA Business Solutions  | Epworth House, London, EC1Y 1AA

Start putting AI agents to work

Join us for an immersive, hands-on workshop designed for IT leaders and innovators ready to take the next step in operational transformation. This in-person session will guide you through the process of designing, building, and justifying your first ServiceNow Now Assist Agent within Service Operations.

Through a mix of expert insights, real-world stories, guided labs, and strategic discussion, you’ll gain both practical experience and a clear business case framework to accelerate your AI adoption roadmap.

What to Expect:

AI Agents in Action

  • Kick off with a roundtable discussion to share perspectives and set the stage for practical examples.

  • Explore real-world applications of AI agents in service operations.

  • Hear live stories on orchestrating agents, defining agentic roles, and using agentic teaming for major incident response.

Hands-On Lab: Building an AI Agent

  • Create an automation using ServiceNow’s AI capabilities.

  • Learn step-by-step how to bring an AI agent to life in a real-world scenario.

Who should attend:

IT Operations leaders, Service Owners, Platform Architects, and Innovation Teams

Places are limited to ensure meaningful discussion, so early registration of interest is recommended.

Partner_Badge_RGB_Elite_Consulting

Unlocking the full power of ServiceNow with NTT DATA Business Solutions

Improve operational efficiency, create seamless workflows, and unlock business potential with ServiceNow.

At NTT DATA Business Solutions, we understand that in today’s rapidly evolving business landscape, organisations must continuously streamline operations, refine business processes, improve human productivity and transform to stay ahead. That’s where ServiceNow and NTT DATA Business Solutions come in – applying the power of the platform across technology, people, industry and cross-business workflows to make the world work better.